Table 6 Summary of recommendations in support of criminal justice system support workers

Individual

 Promote healthy living initiatives to deal with stress

1

Interpersonal

 Pair parole officers together when visiting high-risk clients

1

 Offer team-building exercises, group workshops, and shared educational opportunities in the workplace for parole and probation officers

1

Institutional

 Provide workplace mental health training (e.g., on resilience) for parole and probation officers and others whose work liaises with the criminal justice system

6

 Ensure full workload coverage for parole officers on leave

2

 Destigmatize help-seeking, mental health, and taking leave when needed

2

 Provide direct access to psychological services for employees (e.g., counselling, psychological assessment and intervention)

2

 Designate an on-site wellness space for employee physical and psychological wellbeing

1

 Ensure victim advocate organizations are mindful of client-facing hours

1

 Increase the number of parole officers working in both the community and institutions

1

 Grant paid overtime to community parole officers, who regularly work extra hours

1

Policy

 Form a federal advisory council on occupational stress injuries for public safety personnel, including parole and probation officers

1

 Explore protective legislative measures, including presumptive coverage for occupational stress injuries

1

 Include parole and program officers and dispatch officers in the term “public safety officers”

1